Phishing Incident Response Playbook

This download includes the 6clicks Incident Response playbook for Phishing

The purpose of a Cyber Security Playbook, or Security Playbook, is to provide all members of an organisation with a clear understanding of their roles and responsibilities regarding cybersecurity: before, during and after a security incident.

Phishing is a type of social engineering attack often used to steal user data, including login credentials and credit card numbers. It occurs when an attacker, masquerading as a trusted entity, dupes a victim into opening an email, instant message, or text message. The recipient is then tricked into clicking a malicious link, which can lead to the installation of malware, the freezing of the system as part of a ransomware attack or the revealing of sensitive information.

Remember: If you face an incident, follow IRM, take notes, and do not panic. Contact your CERT immediately if needed.

6 steps are defined to handle security Incidents:

• Preparation: get ready to handle the incident
• Identification: detect the incident
• Containment: limit the impact of the incident
• Remediation: remove the threat
• Recovery: recover to a normal stage
• Aftermath: draw up and improve the process