Phishing Incident Response Playbook
This download includes the 6clicks Incident Response playbook for Phishing
The purpose of a Cyber Security Playbook, or Security Playbook, is to provide all members of an organisation with a clear understanding of their roles and responsibilities regarding cybersecurity: before, during and after a security incident.
Phishing is a type of social engineering attack often used to steal user data, including login credentials and credit card numbers. It occurs when an attacker, masquerading as a trusted entity, dupes a victim into opening an email, instant message, or text message. The recipient is then tricked into clicking a malicious link, which can lead to the installation of malware, the freezing of the system as part of a ransomware attack or the revealing of sensitive information.
Remember: If you face an incident, follow IRM, take notes, and do not panic. Contact your CERT immediately if needed.
6 steps are defined to handle security Incidents:
- Preparation: get ready to handle the incident
- Identification: detect the incident
- Containment: limit the impact of the incident
- Remediation: remove the threat
- Recovery: recover to a normal stage
- Aftermath: draw up and improve the process
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