Scam Incident Response Playbook

By : 6clicks
This Incident Response Methodology is a cheat sheet dedicated to incident handlers investigating a precise security issue.
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This download includes the 6clicks Incident Response playbook for online Scams

The purpose of a Cyber Security Playbook, or Security Playbook, is to provide all members of an organisation with a clear understanding of their roles and responsibilities regarding cybersecurity – before, during and after a security incident.

Online scams are sophisticated messages, often using professional-looking brands and logos to look like they come from a business you know. At first sight, this can make it difficult for you to know what is real and what is fake.

A scam message can be sent by email, SMS, dating sites, social networking sites, instant messaging or even through videophone communications such as Skype or FaceTime.

Remember: If you face an incident, follow IRM, take notes, and do not panic. Contact your CERT immediately if needed.

6 steps are defined to handle security Incidents:

  • Preparation: get ready to handle the incident
  • Identification: detect the incident
  • Containment: limit the impact of the incident
  • Remediation: remove the threat
  • Recovery: recover to a normal stage
  • Aftermath: draw up and improve the process

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Resources

Cyber Incident Response Guide

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Jurisdiction All
Type Playbook